At Whiskey and Woof, all of our products are carefully inspected before shipping. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted within 7 days of delivery.
You may also exchange your product for another candle of the same size and price within 7 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info[at] brooklyncandlestudio.com for further details.
Trim wick to 1/4 inch before lighting. Keep candle free of any foreign materials including matches and wick trimmings. Only burn the candle on a level, fire resistant surface. Do not burn the candle for more than 4 hours at a time. Always burn candle within sight and always keep out of the reach of children and pets. Store in place free of extra exposure to heat. Use lid to keep candle from molting.